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Lindstrom Family Auto Wash PROFESSIONAL DETAIL SERVICES Engine Cleaning • Dress (top only) • Express Shampoo Express Wax • Leather Cleaning Conditioner • Complete Interior Exterior Over Spray Removal ARCADIA NEWS ARCADIA NEWS ARCADIA NEWS Page 6 November 2015 How to collect unpaid money By Timothy W. Overton You sold the goods or provided the services, but your customer isn’t paying. Now what? Although there’s not one sure-fire solution to every collection problem, the following steps will give you the best chance for collecting your money without going into the red. Do your due diligence before the transaction – Vet your potential customer by doing a little research. If there is enough money at stake, pay for a $20 background search or purchase a Dun & Bradstreet report. These findings can warn you who to avoid or put on stricter-than-usual contract and/or credit terms. Contract with terms favorable to you and make sure the customer signs – Read and revise the contract(s) to fix the section(s) that could save hundreds if not thousands of dollars in attorneys’ fees, such as “customer agrees to pay legal fees and costs in the event of nonpayment,” or “the parties agree to venue and jurisdiction in Maricopa County, Arizona.” Always include interest on late payments, which encourages customers to pay sooner. Use a system that informs you when a customer is late – The closer you are in time to the transaction, the more likely you are to collect. In fact, an email or phone call the day before a bill is late can make a world of difference on whether and when you get paid. Go into collection mode – If you have the temperament for it, don’t call a lawyer or debt collector before you try the steps they will take. For example, don’t pay a lawyer $500 to write a letter you can write first, and don’t promise a debt collector 50 percent of what’s owed for them to make a couple of phone calls you can make. If you collect your own debt rather than hire out, the Fair Debt Collection Practices Act does not apply to you as long as you don’t use a different name that implies a third party is attempting to collect the debt. Take pre-lawsuit collection steps – Start with email. This gives them written notice they have not complied with your agreement and written proof of your demand and any response they send you. Next, make a friendly but firm call to establish live contact with the customer. Talking with the customer will give you a feel for where they are and put them in the position of having to answer your questions directly. Finally, send a short, firm letter with a draft legal complaint that has your company listed as the plaintiff, the customer listed as the defendant, and everything included in the complaint that is required for filing in court. This letter is more effective when coming from an attorney on legal letterhead. When the customer has the choice of either paying you or paying court and/or attorneys’ costs and fees, they would rather pay you. Justice court complaint samples are available online at justicecourts.maricopa.gov. Pursue legal proceedings or a debt collector – If you’ve been unable to collect after all the pre-lawsuit steps, file the complaint yourself or turn the matter over to a debt collector or attorney. Execute on the judgment – Once you get a judgment, follow the required steps to garnish bank accounts, wages or other property. If the customer has ever paid with a check or bank account, keep that information so you can more easily garnish funds from that account. Throughout the process, be willing to negotiate and, if necessary, compromise on the amount and terms of payment. If you haven’t had success with emails, calls or letters, be willing to take a one-time payment of some percentage, i.e., 80 percent, of the outstanding amount if paid within 30 days. Also consider accepting weekly or monthly payments until the total outstanding amount is paid, which should happen within six months. — Timothy W. Overton is a shareholder at Gallagher & Kennedy. For more information about Mr. Overton, please go to gknet.com. LEGAL EASE

2015 Tavan School District Sales Results (1/1/2015-9/30/2015) Active Homes - 77 Homes Homes Sold - 162 Homes Average Sale Price - $478,000 Average Sold $ Per SF - $224 Average Days On Market - 117 days There is currently 5 months of home inventory. (based on 2014 sales results) 2015 home sales have increased 1% this year. (based on 2014 sales results) Home prices have increased 5% this year. (based on 2014 sales results) $ Per Square Foot prices have increased 7% this year. (based on 2014 sales results) Homes are taking 33% more time to this year. (based on 2014 sales results) 2014 Tavan School District Year End Sales Results Homes Sold - 199 Homes Average Sale Price - $451,117 Average Sold $ Per SF - $208 Average Days On Market - 78 Days 2013 Tavan School District Year End Sales Results Homes Sold - 217 Homes Average Sale Price - $403,875 Average Sold $ Per SF - $189 Average Days On Market - 66 Days 2012 Tavan School District Year End Sales Results Homes Sold - 207 Homes Average Sale Price - $326,316 Average Sold $ Per SF - $158 Average Days On Market - 66 Days 2011 Tavan School District Year End Sales Results Homes Sold - 203 Homes Average Sale Price - $265,505 Average Sold $ Per SF - $128 Average Days On Market - 102 Days Arcadia Real Estate Stats 2015 Hopi School District Sales Results (1/1/2015-9/30/2015) Active Homes - 158 homes Homes Sold - 235 homes Average Sale Price - $970,000 Average Sold $ Per SF - $300 Average Days On Market - 106 days There is currently 8 months of home inventory. (based on 2014 sales results) 2015 home sales have increased 27% this year. (based on 2014 sales results) Home prices have decreased 4% this year. (based on 2014 sales results) $ Per Square Foot prices have increased 4% this year. (based on 2014 sales results) Homes are taking 11% less time to sell this year. (based on 2014 sales results) 2014 Hopi School District Year End Sales Results Homes Sold - 225 Homes Average Sale Price - $1,006,381 Average Sold $ Per SF - $286 Average Days On Market - 119 Days 2013 Hopi School District Year End Sales Results Homes Sold - 305 Homes Average Sale Price - $854,430 Average Sold $ Per SF - $262 Average Days On Market - 88 Days 2012 Hopi School District Year End Sales Results Homes Sold - 282 Homes Average Sale Price - $777,607 Average Sold $ Per SF - $235 Average Days On Market - 102 Days 2011 Hopi School District Year End Sales Results Homes Sold - 238 Homes Average Sale Price - $635,344 Average Sold $ Per SF - $197 Average Days On Market - 124 Days If you are buying or selling a home in Arcadia, call Tommy! visit Tommy Atkinson .com Free MLS Access • Complete list of ALL Hopi properties for sale Complete List of ALL Tavan properties for sale • Complete list of ALL Arcadia foreclosures West USA Realty Cell: 602-625-6020 tomatkinson1@msn.com 6421 E Calle Rosa • $1,350,000 5 bedroom / 4 bath • 3,460 square feet Quintessential Arcadia 3801 N 50th Street • $ 405,000 3 bed/ 2 bath • 1,831 square feet Great Arcadia Ranch 4328 N 40th Street • $ 750,000 3 bed/2 bath • 2,033 square feet Dos Puertas Patio Home 3132 N Coolidge • $659,000 4 bedroom / 4 bath • 2,820 square feet Great Camelback Corridor 5513 E Earll • $169,000 2 Bedroom / 2 bath • 1,006 square feet 1/2 Of Arcadia Duplex 4853 E Calle Del Medio • 5 Bedroom / 5 bath • 5,000 square feet 28,791 square foot lot Unpriced- Submit Offer 4320 N 40th Street • $ 875,000 3 bed/ 3 bath • 2,681 square feet Dos Puertas Patio Home 6680 E Calle Redondo • $3,000/rent 3 Bedroom / 2 bath • 1,991 square feet Arcadia Rental Thinking Of Selling Your Home? Call Today About My Flexible Commission Program Geared To Save You Money!